Responsible Gaming

Responsible gaming at dailyspinss.com centers on empowering players to make informed, conscious choices about their gambling entertainment. Our aim is to foster an environment where gambling is always an enjoyable form of leisure and never a source of harm. We are fully committed to supporting every player in adopting responsible gaming practices and providing assistance whenever needed, in accordance with all applicable Australian regulations and best industry standards.

Risk Awareness

OBSERVE: Recognizing problematic gambling behaviors is essential for early intervention. Australian law and best practice require player education, self-assessment, and clear guidance on warning signs.
EXPAND: In addition to overt gambling addiction, players must be made aware of subtle risk factors, both behavioral and psychological. Compliance demands standardized tools for self-evaluation to empower informed action.
REFLECT: Below, we outline key problem indicators and offer a concise self-assessment to support proactive self-regulation.

Common Signs of Risky Gambling Behaviour

• Preoccupation: Frequently thinking about gambling, even when not playing.
• Escalating Stakes: Increasing bet sizes or frequency to experience excitement or recover losses.
• Neglecting Responsibilities: Ignoring personal, work or family obligations in favor of gambling.
• Chasing Losses: Persistently betting to win back previous losses.
• Secrecy: Concealing gambling activities from family or friends.
• Mood Changes: Experiencing emotional highs and lows linked to gambling outcomes.
• Financial Distress: Borrowing money or selling assets to fund gambling.

Self-Assessment Questionnaire

Answer "yes" or "no" to the following statements to better understand your gambling patterns:

• I often gamble longer than I intend or plan for.
• I feel restless or irritable when trying to reduce or stop gambling.
• I have tried and failed to cut back on my gambling.
• I gamble to escape feelings of worry, stress or sadness.
• I have borrowed money or sold possessions to finance gambling.
• I find myself lying to friends or family about my gambling.
• I neglect important personal, work or school obligations because of gambling.

If you answered "yes" to multiple statements above, we strongly encourage you to leverage the responsible gaming tools and support resources provided below. All data will be treated in accordance with privacy laws and dailyspinss.com's confidentiality obligations.

Limits & Tools

OBSERVE: Legally robust responsible gaming policies in Australia require operators to offer players a proactive set of self-control tools and instructions. This includes setting financial and time-related boundaries, in compliance with regional rules.
EXPAND: AU regulatory standards oblige dailyspinss.com to provide players with easy-to-use mechanisms for managing exposure and impulse.
REFLECT: The following stepwise procedures ensure players maintain safe and enjoyable gaming experiences:

How to Set Deposit Limits

1. Access Your Account: Log in to your dailyspinss.com account and navigate to the "Responsible Gaming" section inside your personal profile dashboard.
2. Choose Deposit Limit: Select whether to set a daily, weekly, or monthly deposit limit, as appropriate for your needs.
3. Enter Limit: Specify your maximum deposit amount in Australian dollars (AUD) for your chosen period.
4. Confirm and Apply: Save changes. Limits come into effect immediately and cannot be increased until the selected period ends. Lowering limits is possible at any time and will take effect immediately as per regulatory mandates.

Session Time Limits & Breaks

• Session Timers: Within the "Responsible Gaming" dashboard, activate a session timer. Select your preferred maximum session length (e.g., 1 hour, 2 hours). You will be notified as your session nears its limit.
• Time-Outs: To enable a voluntary pause, select "Take a Break (Time-Out)," and choose a cooling-off period between 24 and 72 hours. During Time-Out, you cannot deposit, wager, or access games until the period ends. Extensions or reductions are subject to regional compliance rules.

Protective Clause: All limits are enforced as per Australian compliance standards. dailyspinss.com will take technically reasonable steps to ensure these settings are strictly observed and may decline requests to alter or remove limits within the lock period for player protection.

Self-Exclusion

OBSERVE: Australian regulations demand that online casinos provide clear, irrevocable self-exclusion mechanisms. Legal requirements include informed consent, clear process descriptions, and robust support for excluded individuals.
EXPAND: Player protection mandates extend to both temporary and permanent account blocking, strict enforcement of exclusion, and clarity regarding withdrawal rights and balance refunds.
REFLECT: The structured process below ensures full legal compliance and player autonomy:

Step-by-Step Self-Exclusion Process

1. Access: Log in at dailyspinss.com; in your profile dashboard, locate the "Self-Exclusion" section under "Responsible Gaming."
2. Select Period: Choose your desired exclusion time frame. Options include 6 months, 12 months, or permanent (lifetime) exclusion, effective through 2025 and beyond.
3. Confirm: Carefully review the Self-Exclusion terms. Confirm your decision by following the on-screen instructions; you may be prompted to re-enter your password for security.
4. Support: For assistance or additional information, contact our Responsible Gaming Team at [email protected].

• Effect of Exclusion: Once activated, you will be immediately unable to log in, deposit, wager, or access any gaming offerings on dailyspinss.com. Self-exclusion is strictly enforced and cannot be revoked within the set period, in accordance with AU law.
• Balance & Withdrawals: If you have a remaining balance, you may request a withdrawal by contacting [email protected] prior to exclusion taking effect. Refunds or access to funds after exclusion may require additional identity verification as per anti-money laundering regulations.

Legal Disclaimer: dailyspinss.com is not liable for gaming activity that occurs on accounts where login credentials have been shared or security measures breached contrary to user agreement. All personal data handled in relation to exclusion is managed in full compliance with privacy laws and the operator's obligations as registered under Curacao license OGL/2023/174/0082.

Support Resources

OBSERVE: Australian best practice standards require comprehensive, up-to-date listings of support services, both domestic and international.
EXPAND: Contact information and brief explanations of each organization's offerings empower players and families to seek help proactively.
REFLECT: The following resources provide confidential, expert assistance:

• GAMCARE (UK, International): Free support and information for problem gambling.
  Website: www.gamcare.org.uk | Helpline: +44 808 8020 133 | Live chat and e-mail available
• Gamblers Anonymous (Global): Peer support meetings and group support for those affected by gambling problems.
  Website: www.gamblersanonymous.org/ga/
• National Gambling Helpline (Australia): 24/7 professional advice and crisis support.
  Phone: 1800 858 858 | Website: www.gamblinghelponline.org.au | Live chat available
• Relationship Australia: Family and counselling support services.
  Website: www.relationships.org.au | Phone: 1300 364 277
• Gambling Therapy (Europe, Global): Free online advice for those outside Australia.
  Website: www.gamblingtherapy.org

All consultations are confidential and available without cost. Additional regional contacts can be provided by request at [email protected].

Help for Family

OBSERVE: Families may face unique challenges in supporting individuals with gambling problems. Australian law and best-practice require targeted family assistance and resources.
EXPAND: Guidance must be provided on approaching the issue constructively, and links given to support groups and professional care.
REFLECT: The following suggestions and contacts support families in this difficult process:

• Initiating Conversation: Choose a private, non-judgmental setting to express concern. Use "I" statements and avoid blame (e.g., "I am worried about you.").
• Encouraging Help: Suggest professional support or self-exclusion, providing information about available resources. Explore options together as a family.
• Join Family Support Groups:
  • Gambling Help Online - Family & Friends.
  • Gambling Help NSW Family Support.
  • Relationships Australia (Family and relationship counselling)
• Professional Next Steps: Consider engaging a mental health professional or counselor specializing in addiction. Utilize hotlines, peer forums, and, if needed, arrange an intervention through certified organizations.

All communications are confidential and support is available through dailyspinss.com and listed third-party organizations, respecting both legal and privacy obligations.

Operator's Commitment

OBSERVE: It is mandatory for online casinos in Australia to implement active monitoring and risk-detection systems, subject to privacy and anti-discrimination laws.
EXPAND: dailyspinss.com is obliged to intervene when risk patterns emerge, ensuring protection while safeguarding personal rights and the integrity of user data.
REFLECT: Our internal protocols, powered by ethical and fully compliant technology, are as follows:

• Behavioral Monitoring: Advanced systems analyze transactional and gameplay patterns to detect potential indicators of problematic gambling (e.g., rapid loss escalation, repeated failed deposit attempts, session lengths exceeding safe thresholds).
• Automated Alerts: Where risky behavior is identified, in-session warning messages or notifications in the user dashboard will be triggered, urging immediate review of activity and available self-control tools.
• Proactive Contact: Our Responsible Gaming Team may initiate confidential contact via e-mail ([email protected]) if significant risk indicators are observed, in accordance with regional best practice and only when justified by policy.
• Data Privacy: All risk monitoring is performed in accordance with dailyspinss.com's privacy policies and applicable laws, with strict limits on the use and retention of personal data. Systems are audited regularly and comply with the operator's obligations under Curacao Gaming Control Board License OGL/2023/174/0082 (valid through 2025).

Protective Clause: Player rights are respected at all times. In cases of suspected underage gambling, compulsive behavior, or self-exclusion violations, dailyspinss.com will take immediate and proportionate action, including potential account suspension, as required by AU law.

Updates

OBSERVE: Players must have continual access to the most current responsible gaming policies.
EXPAND: Notification mechanisms and update tracking are necessary for ongoing compliance.
REFLECT: Any significant changes to this policy or procedure will be communicated:

• Directly to registered players by e-mail sent to the address associated with their dailyspinss.com account
• Via official site banners and updates to the Responsible Gaming page

Last updated: 1 June 2025

Contact & Feedback

OBSERVE: A dedicated support channel must be provided for player and family inquiries on responsible gaming.
EXPAND: To comply with transparency and best practice, clear contact information for self-control and support requests is required.
REFLECT:

• E-mail: [email protected]
• General Inquiries: [email protected]
• Feedback Form: To request self-control support or provide feedback, please email [email protected] with the subject line "Responsible Gaming Feedback". A secure web form will be made available in 2025 for direct submissions via your account dashboard.

All correspondence is managed in accordance with dailyspinss.com's privacy policy and applicable Australian and international data protection statutes, ensuring every request is handled sensitively and efficiently.