Contact Us
At dailyspinss.com, accessible to Australian residents and international clients, ensuring transparent, accessible, and secure channels for communication is our legal and ethical obligation. The following Contact section is structured to fully comply with Australian online gambling communication requirements, provide users with multiple secure contact options, disclose all corporate information as required by regulation, and include all mandatory disclaimers and rights disclosures through 2025.
Contact Options and Availability (LoT OBSERVE -> EXPAND)
- Email Contact: For all queries, dailyspinss.com provides direct access to the following official email addresses:
- General inquiries: [email protected]
- Support: [email protected]
- Sales: [email protected]
- Press: [email protected]
- HR: [email protected]
- Live Chat: For urgent matters, users can use our integrated live chat, available 24/7 and directly accessible from dailyspinss.com.
- Contact Form: Users may securely submit inquiries via our encrypted online contact form (see below), ensuring data protection in compliance with local privacy laws.
- Telephone Support: While our primary support channel is electronic, should any additional direct contact numbers become available, they will be displayed here and in accordance with AU regulatory disclosure obligations.
Contact Form (System 1-2 Integration & Accessibility)
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Corporate and Legal Information (LoT-Reflect & Compliance Integration)
- Official Website: https://dailyspinss.com
- Corporate Name: Dama N.V., operator of dailyspinss.com
- Headquarters Address: Scharlooweg 39, Willemstad, Curaçao
- Game License:
- Issuing Authority: Curacao Gaming Control Board (GCB)
- License Number: OGL/2023/174/0082
- Validity: Valid through 2025
- Activity: Online Casino and Sportsbook
- Company Registration Number: 152125
- Legal Entity Type: N.V.
- Parent Company: Dama N.V.
Contact Procedure, Response Times & User Rights (System 2 - CCoT, AU Adaptation)
- Submission Process: All users may use any listed contact channel, providing accurate and complete information to facilitate an efficient response. For the online form, users must provide a valid email address and a clear explanation of their request.
- Response Commitment: dailyspinss.com commits to responding to all inquiries within one business day, in line with best industry standards and AU consumer protection best practices. For urgent matters and regulatory requests, expedited response is given priority.
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Privacy and Data Security:
- All personal and contact data submitted to dailyspinss.com are processed in strict compliance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).
- User information is protected by advanced encryption and is never disclosed to third parties without express user consent, except as required by AU law or applicable regulatory authorities.
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User Rights under AU Law:
- Users have the right to request access, correction, or deletion of their personal data held by dailyspinss.com at any time, in writing via any contact channel.
- If users believe their inquiry or data has not been managed in accordance with AU standards, they may escalate the matter to the Australian Communications and Media Authority (ACMA) or another relevant regulator.
- Complaints regarding responsible gambling, data use, or service provision will be handled in accordance with the Responsible Gambling Code of Conduct and appropriate Australian statutory dispute resolution mechanisms.
Regional Compliance Note (AU): All contact and complaint processes are provided in accordance with Australian laws (ACMA, Privacy Act 1988 (Cth), and applicable state/territory gambling regulations), as well as Curacao licensing obligations valid through 2025. Users may request all information in a format accessible to persons with disabilities, and support is available 24/7 for all Australian clients.
Legal Disclaimers and Protective Clauses (System 2 - CCoT Mandatory Inclusion)
- Responsible Gambling: dailyspinss.com is committed to promoting responsible gambling. If you require assistance, please contact our support for information on self-exclusion, financial limits, and counseling resources. Services are legally restricted to individuals over 18 years of age, in compliance with AU law.
- Anti-Money Laundering (AML) & KYC Obligations: All contacts may be recorded and retained for regulatory purposes, including anti-money laundering and Know Your Customer (KYC) checks as mandated by AU and Curacao regulatory frameworks.
- Jurisdiction Notice: All interactions with dailyspinss.com are governed by the applicable laws of Australia (for clients located in AU) and the regulatory framework of Curaçao as license issuer. Users are responsible for ensuring their use of dailyspinss.com is compliant with their local laws.
- Dispute Resolution: dailyspinss.com provides transparent and fair dispute resolution pathways, including escalation to external AU regulatory agencies where applicable. All complaints will be processed fairly and efficiently, consistent with the requirements valid through 2025.
- Data Use and Consent: By contacting dailyspinss.com, users provide consent for the processing of their personal data solely for the purpose of communication, support, or compliance with regulatory requests. For full details, refer to the site's Privacy Policy.
Brand and Identity Assurance: All references to "dailyspins" strictly relate to the official website dailyspinss.com, operated by Dama N.V. under license and company registration as specified. Unauthorised use of identity or misrepresentation is subject to legal action.